About Us

Zirona specializes in providing IT support, managed IT services, and cybersecurity solutions to Irish SMEs. Our mission is to manage your IT and cybersecurity needs so that you can concentrate on growing your business.

Contact Info

  • 60 Baggot Street Lower, Dublin 02, Co. Dublin
  • Mon - Fri: 08.30 to 17.00
  • (+353) 1 960 2280

Amazon is making significant strides in AI innovation with its new Q chatbot!

Zirona AI Chatbot

Amazon is making significant strides in AI innovation with its new Q chatbot!

Amazon has unveiled its latest innovation in artificial intelligence (AI), introducing a chatbot named Q designed to assist businesses in various tasks, including summarizing lengthy documents and managing group chats to enhance productivity.

The introduction of Q comes in the wake of the significant impact made by OpenAI’s ChatGPT, which stirred the market and prompted a flurry of adoption efforts by tech firms.

Acknowledging concerns about copyright issues stemming from the use of AI bots, Amazon assured that Q would safeguard companies against such legal challenges. This assurance follows notable lawsuits directed at OpenAI, the creator of ChatGPT, over allegations of copyright infringement in the bot’s training data.

Amazon aims to leverage Q’s capabilities to attract more businesses to its cloud computing services, gradually integrating the bot across its primary business applications. Q boasts features such as responding to customer inquiries, generating charts, analyzing data, and assisting with coding tasks.

The competition among tech giants in AI innovation has intensified, with Microsoft recognized as a frontrunner, particularly after its significant investment in ChatGPT technology.

In a move demonstrating its commitment to AI advancement, Amazon announced a substantial investment of “up to $4 billion” in Anthropic, an AI firm founded by former OpenAI employees. Additionally, Amazon owns Mechanical Turk, a platform that facilitates crowdsourced AI model training.

Addressing copyright concerns, Amazon pledged to shield businesses from legal disputes similar to the lawsuit filed by comedian Sarah Silverman against OpenAI and Meta (formerly Facebook) in July. Silverman and other authors alleged that their works were utilized without consent to train AI systems like ChatGPT and Meta’s Llama AI.

While a US judge dismissed a significant portion of Silverman’s lawsuit in November, other authors, including Margaret Atwood and Philip Pullman, have advocated for AI companies to compensate them for the use of their intellectual property.

We'd love to hear from you.

At Zirona, we are committed to providing exceptional customer service and support. 
Our IT Support Values: